Privacy Policy and Terms and Conditions
Privacy Policy and Terms and Conditions for Team Kolker SMS Communications
1. Introduction
This Privacy Policy explains how Team Kolker Wendlandt ("we," "our," or "us") collects, uses, and protects your personal information when you use our SMS messaging service. By opting in to receive SMS messages from us, you agree to the terms outlined in this policy.
2. Opt-In & Consent
By providing your phone number and opting into SMS communications, you consent to receive text messages from Team Kolker Wendlandt regarding updates, scheduling, inquiries, or other business-related communications. We do not send promotional or marketing messages unless explicitly requested.
Opt-In Confirmation Message:
When you opt-in, you will receive the following confirmation text:
"Thank you for signing up for text messages from Team Kolker Wendlandt. Reply HELP for support, STOP to opt out. Msg & data rates may apply. Msg frequency varies based on interactions."
3. Opt-Out Policy
You may opt out of receiving SMS messages at any time by replying STOP to any text message from us. After opting out, you will receive one final message confirming that you will no longer receive further texts.
Opt-Out Message:
"You have opted out of Team Kolker Wendlandt text messages. No further messages will be sent. For assistance, reply HELP or contact us at teamkolker@compass.com or (619) 566-8106."
4. Help & Support
If you need assistance, reply HELP at any time.
HELP Message:
"Team Kolker Wendlandt: For support, contact teamkolker@compass.com or call (619) 566-8106. Reply STOP to opt out."
5. Message Frequency & Fees
Standard message and data rates may apply based on your mobile carrier’s terms. Message frequency will depend on user interactions but will not exceed 20 messages per week
6. Information We Collect
We may collect and store:
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Your phone number when you opt in.
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Message logs and interaction history.
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Other information you provide voluntarily.
We do not sell or share your personal information with third parties for marketing purposes.
7. Data Security & Retention
We implement reasonable security measures to protect your personal data. Your information will be retained only as long as necessary to fulfill communication purposes or comply with legal obligations. We do not transfer consumer data to external organizations for any purpose. Explicit consent is required for any data transfer, except as mandated by law. Our security measures prevent Unauthorized Sharing and we Implement strict access controls to your information. We Conduct regular audits to ensure data security.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website at https://www.teamkolker.com and will become effective upon posting.
9. Contact Information
For any questions regarding this Privacy Policy or our SMS practices, please contact us:
📧 Email: teamkolker@compass.com
📞 Phone: (619) 566-8106
🌐 Website: https://www.teamkolker.com/contact/